Returns & Refunds Policy

At EAGLECHIP, LLC, your satisfaction is our top priority. We want you to be completely happy with your purchase from socialenergysolution.com. If you are not satisfied, we are here to help with our return and refund process.

1. Return Window

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. If 30 days have gone by since your delivery, unfortunately, we cannot offer you a refund or exchange.

2. Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

  • The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
  • You will also need the receipt or proof of purchase.
  • Items sent back to us without first requesting a return will not be accepted.

3. Return Process

To start a return, you can contact us at [email protected].

  1. Once your return is accepted, we will send you instructions on how and where to send your package.
  2. Please note that customers are responsible for paying their own shipping costs for returning items unless the product is defective or damaged upon arrival.
  3. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

4. Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. In these cases, EAGLECHIP, LLC will cover the return shipping costs.

5. Refunds

We will notify you once we’ve received and inspected your return.

  • If approved, you’ll be automatically refunded on your original payment method (PayPal or Stripe) within 5-7 business days.
  • Please remember it can take some time for your bank or credit card company to process and post the refund too.

6. Non-Returnable Items

Certain types of items cannot be returned, such as custom products (special orders or personalized items) and sale items or gift cards.

7. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

8. Contact Information

For any questions regarding returns or refunds, please reach out to our team: